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About Our Hearing Center in Grand Rapids, MI

AVA Hearing Center is locally owned and operated. Dr. Karen Jacobs established AVA in 1998, after working for 14 years in a medical clinical setting. At our hearing center in Grand Rapids, MI, we’re motivated to improve your hearing ability.


About Us

Our goal is to provide our community with professional hearing services, quality products, and stellar support for every hearing need. We do more than test hearing; we assess your ability to communicate. To that end, we provide a comprehensive audiometric assessment that evaluates hearing sensitivity, speech discrimination abilities, aural processing skills, speech-in-noise assessment, and tinnitus matching/masking. We provide non-medical treatment for hearing loss through hearing aid sales, aural rehabilitation, tinnitus maskers, assistive listening devices, and hearing aid services. We focus on meeting your needs by providing complete hearing healthcare services and lifelong support.


Our Focus Is On You

Ava Hearing Center does NOT take Manufacturer Financial Support. This means our complete focus is on you. Our hearing aid recommendations are always motivated purely by your hearing needs and your personal preferences. Our doctors of audiology also offer ongoing hearing loss education and aural rehabilitation so you can enjoy the best health outcomes.


AVA Hearing Center provides comprehensive hearing care, superior hearing aid technology, and years of expertise. We are dedicated to finding a customized hearing solution that will match your unique hearing needs and lifestyle.


Meet Our Team

Our audiologists and hearing aid specialists at AVA Hearing Center have been serving the Grand Rapids area for over 35 years, providing quality care and exceptional hearing products. Let us introduce you to our staff.


Dr. Karen Jacobs
Audiologist & Founder

Education: AuD – Salus University 2005
MA -Central Michigan University
BS – Central Michigan University

Karen Jacobs is the owner and founder of the AVA Hearing Center in Grand Rapids, MI. She established the practice in 1998 following 14 years as a clinical audiologist in an ENT practice. She has served on many professional committees and boards including Central Michigan University College of Health Professions Advisory Board, American Academy of Audiology Executive Board, President of the Michigan Academy of Audiology, and State of Michigan Licensure Board.


Dr. Carol Byrne

I've worked at AVA Hearing Center for thirteen years and have been practicing Audiology for twenty-nine years. I attended Michigan State University for my undergraduate degree in Speech & Hearing Sciences and Western Michigan University for my masters' degree in Audiology. After fourteen years of working in the field at an ENT office & hearing clinic, I returned to school and obtained my doctorate degree from Salus University. I enjoy working and helping those with hearing loss. I've been married for twenty-five years & have two grown children. When I'm not working, you'll find me on one of the beautiful Lake Michigan beaches reading a good book.


Dr. Brittany Finkler, Au.D.

Dr. Finkler is a West Michigan native and received her Bachelor of Science (Cum Laude) and her Doctoral Au.D. degree from Western Michigan University.

Dr. Finkler has been practicing audiology for 5 years, in both medical and private practice settings. She is licensed in the state of Michigan, is a member of the American-Speech-Language-Hearing Association, the American Academy of Audiology, and serves on the board of the Michigan Audiology Coalition. She also has had experience supervising audiology doctoral students from Grand Valley State University. As someone who is hearing impaired herself, Dr. Finkler enjoys connecting with people and finding the right hearing solution for them. When Dr. Finkler is not working, she enjoys spending time with her husband Kevin and son Ezra, playing board games, playing music, reading, and crafting.